Which charges can I manage?
Invoices cover rent, utilities, maintenance fees, deposits, late fees and other charges. Amounts currently use whole New Taiwan dollars. Invoices can be created for active leases and expired leases awaiting settlement.
Are recurring rent invoices automatic?
A scheduled job creates rent invoices for eligible activated leases using their billing cycle. Prepare initial invoices separately. Renewal first rent and deposit differences require manual invoices. Newly activated backdated leases do not automatically recreate every historical period; check whether older invoices need manual entry.
Does a payment report mark an invoice paid?
No. Reports contain a payment date, note and optional proof. The landlord must verify actual receipt before confirming collection. Standard collection handles a whole invoice, not several partial receipts. Can Rent does not automatically debit, transfer funds or reconcile bank transactions.
How are tenants notified?
New unpaid invoices queue notifications, and authorized users may request another notification. Delivery uses configured email and active LINE bindings, using both when available. Notification history records attempts; queuing a notification is not proof of receipt or reading.
Can I delete an incorrect invoice?
Authorized users may revise or void ordinary unpaid shared invoices while preserving history. Paid invoices have editing restrictions. Individual equal-split invoices cannot independently change financial terms, dates or charge types, or be voided; unpaid ones permit note edits. Review details before confirming collection.
Where can tenants see bank transfer details?
Personal owners and organization admins can configure workspace collection accounts. Verified tenants see enabled matching-currency details for their selected authorized lease on unpaid invoice/payment-report pages. Displaying an account does not connect to a bank or execute a payment.
Based on implemented features. AI access and notification channels have separate requirements.